saint blanc is based in The Netherlands, Amsterdam. We work with the New Skool shipping method. This means that we ship directly from our warehouse in The Netherlands.

No worries! We are directly contactable through our chat or at info@sntblnc.com

For email, expect a response within 24-48 hours from our representatives. Our representatives are available Monday till Friday.

Some items are restocked every now and then. However, some of our items are very exclusive and may not be restocked after being sold out. We advise you to keep an eye on our social media pages and sign up for the newsletter to receive notifications about these restocks.

Worldwide shipping! Please contact us at info@sntblnc.com if your country isn’t available in our list. We might be able to fix something for you!

Please note that your billing address must match the address on your credit card statement.

Once your payment is finalized and your order has been processed, you will receive automatically information about your order.

We have some good news! Because we work with very close with our supplier, there is almost a zero chance that your order will have any additional fees added after you have paid for your item and it has been shipped.

Again, just contact us at info@sntblnc.com and we will immediately resolve your issues.

Our return guarantee entitles you to return the product for any reason. You have the right to open the package and check the contents but the product must be returned unused to us within 14 days after you received it. All original packaging, price labels etc. shall be returned with the product without having been tampered with.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 14 days after receiving.

In case your order hasn’t been processed yet, it is possible to change or cancel your order. However, from the moment your order has been processed it is not able to change or cancel your order.

All orders placed during sale or discount are final and are therefore not possible to be returned.

Don’t worry if you have an item missing in your received order. To ensure you the most optimized shipping time possible, orders are occasionally shipped out separately to your doorstep.

We accept secure payment through Paypal, IDEAL, Klarna, Stripe, Bitcoin, Bancontact, Giropay and accept all major credit and debit cards through our secure payment gateway.